We are committed to being very aggressive in our attitude towards quality and customer service, primarily since we want to be ranked as the “best” in our business. Quality is not just another goal, it is our basic strategy for survival and future growth.
Our objective is to fully satisfying our customers’ requirements through a process of continuous improvement. It’s a long term commitment aimed at continuously improving the way we work, providing a safe work environment, managing our business processes, and supplier selection/retention. It is our goal to posture our company for market expansion, thereby providing improved job security and quality of life for all. We are dedicated to achieving the highest degree of Customer (internal and external) satisfaction!
We will achieve this by:
At Silkland, we work with manufacturers who strive to reduce the environmental impact of production and work processes on a continuous basis. Our goal is to work with mills that create a minimum impact on the environment without compromising on the quality of products they produce.This guarantees a product life cycle, which is amongst the best in the market and a sustainable, eco-friendly production.
All our suppliers comply with all relevant and stringent Environmental legislations and standards in their respective countries, moreover our own environmental requirements aim to prevent the unnecessary use of resources, to reduce and prevent pollution, while ensuring good health and safety at work.
At Silkland we aim to create a healthy working environment and we encourage our employees to act and think in an environmentally conscious way. To stress its importance, we have included the latter into our annual individual appraisal.
It is our goal to reduce, on a year-to-year basis, the consumption of paper in our company. We discourage people to print electronic communications and give them the means to file electronically.
Assessments of the working environment are made on a regular base. We have an in-house, free gym. Eco-friendly cleaning agents are used throughout.
For our packaging we mainly use paper/cardboard boxes with a minimum content of recycled fibers of 60%, which again are 100% recyclable anywhere in the world. When plastic packaging is used, it is PE or HDPE and fully recyclable.
Our energy consumption (gas, water, electricity) is assessed quarterly. Electronic monitoring is recording our consumption to help us to reduce it to a minimum. Investments are assessed against the need for energy reduction.
We regularly monitor and maintain all of our transport vehicles to ensure low fuel consumption and minimal pollution. Our company vehicles comply with all the environmental regulations for vehicles.